FAQs
FAQs
What sets Zuleiha apart from other clothing brands?
Zuleiha stands out for its commitment to minimal design, sophisticated aesthetics, and a dedication to intricate handwork and craftsmanship. Our emphasis on neutral and earthy color palettes, fabric quality, and easy, comfortable silhouettes sets us apart in the world of contemporary fashion.
How do I determine my size when ordering from Zuleiha?
Our size chart provides detailed measurements to help you find the perfect fit. If you have any specific queries about sizing, feel free to reach out to our customer support team, who will be happy to assist you. We also provide an option for customising an outfit as per your requirement, for which you can reach out to our team on whatsapp
What if i have an alteration for the product i have purchased?
Please refer to the size chart before you make a purchase, and in case you are uncertain about your size, do contact our team on whatsapp for any customisations or queries.
If you would like an alteration in the clothing that you have purchased, you will need to go through the following steps:- Contact our team on team on whatsapp to raise an alteration request mentioning the alternation required.
- Courier the garment to Zuleiha , G 33 , First Cross Road , Panampally Nagar,Cochin - 682036.Please note, additional courier charges involved will be borne at your end.
Does Zuleiha ship internationally?
Yes, we offer international shipping. Shipping details and charges can be found during the checkout process. Please note that delivery times may vary based on your location.
How can I care for my Zuleiha garments?
Each garment comes with care instructions to ensure its longevity. Generally, we recommend dry cleaning for intricate pieces. Detailed care guidelines can be found on the product label.
How long does it take to process and dispatch an order?
As most of our products are made to order , we will be shipping them to you in a period of 10 -1 5 days.
Our standard order processing time is 1-3 business days for products that are readily available. Once your order is dispatched, you will receive a confirmation email with tracking information.
If you have a specific deadline for receiving your order, please reach out to our customer support team on whatsappp before placing your order. We'll do our best to accommodate your request.
How can I stay updated on new Zuleiha collections and releases?
Follow us on social media platforms to stay in the loop about our latest collections, promotions, and exclusive releases.
Instagram Page - @zuleiha_by_shehazeen