Shipping policy
Welcome to Zuleiha! We aim to provide you with a seamless and delightful shopping experience. Please review our Shipping Policy below:
1. Shipping Destinations:
1. Shipping Destinations:
- We offer shipping to both domestic and international destinations.
- Shipping rates and delivery times vary based on the destination.
- We use reputable carriers to ensure safe and timely delivery.
3. Delivery Times:
Domestic Orders
Once the order is placed, you will get an email confirmation from us. The product will be dispatched from our work shop within 15-20 business days. For Domestic Orders, the product would be received within 2-3 working days from the date of shipment.
International Order
Once the order is placed, you will get an email confirmation from us. The product will be dispatched from our work shop within 15-20 business days. For International Orders, the product would be received within 5-7 working days from the date of shipment.
- Once your order is dispatched, a shipping confirmation email with tracking details will be sent to the email address provided during checkout.
- Shipping costs are calculated based on the weight of your order and the destination.
- Free shipping may be offered on orders over a specified amount, and this promotion will be communicated during applicable periods.
- For international orders, customers are responsible for any customs fees, taxes, or duties imposed by their country's customs regulations.
- If a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping.
- Zuleiha is not responsible for delays caused by unforeseen circumstances, such as natural disasters, inclement weather, or other events.
- For any inquiries related to shipping, please contact our customer support team on WhatsApp.